Service - Bentley Newcastle



Car designs change. Technologies evolve. But one thing remains reassuringly the same, our genuine parts. Crafted to confidential drawings and precise dimensions, only genuine parts are built to maintain the true pedigree and performance of your vehicle.
So whilst non-genuine parts may fit, they’re not made to the same exacting standards, and comprehensively tested to ensure optimum performance. It’s not just our parts that are consistent, but also our commitment; we stock over 55,000 components, each covered by a comprehensive warranty.
For more information or to contact our Parts Specialists click below to submit your enquiry, and a member of our team will be in touch shortly to discuss your requirements.

Newcastle upon Tyne - service at Bentley Newcastle

Service and repair

Regular maintenance is vital in order to preserve the performance and condition of your Bentley or Crewe-built Rolls-Royce. Our authorised network of Bentley dealers are best equipped to manage the on-going care of your vehicle. Our technicians undergo extensive training at our factory in Crewe, enabling them to offer an uncompromising standard of skill and attention to detail. They have access to the latest diagnostic equipment and technical support from the factory, and only fit original equipment specification genuine parts, so your vehicle is maintained to the standard by which it was built.

Our experienced service specialists always advise you on the correct maintenance schedule for your vehicle, to ensure you’ll always enjoy the optimum performance your vehicle can offer. We believe the maintenance of your vehicle goes beyond the technical aspects of the service itself. Please note, we recommend that a service is carried out by an authorised Bentley Dealer either annually or at every 10,000 miles/16,000 km, whichever is sooner.

Roadside Assistance

All customers whose car is covered either by the Bentley New Car Warranty, or by a Bentley Extended or Pre-Owned Warranty will benefit from a comprehensive roadside assistance package including:

• Roadside recovery and home assistance
• Garaging and storage
• Travel and accommodation costs where applicable
• Car hire
• Car repatriation

Customers in Continental Europe (including Republic of Ireland) can call 0800 4886 4886 (Freephone) or 0033 472 172 509 (landline alternative).


So much time, thought and hands-on care goes into creating your Bentley when new. This is why we offer an aftercare service that caters to the unique qualities of your Bentley. Follow the link below for more details.


All the heritage parts you need in one place   

Bentley has created the perfect combination of the old and the new: an innovative way of cataloguing parts and components from a wide range of Crewe-built Rolls-Royce and Bentley Heritage models.

With the new Heritage Parts Website, we’ve devised a distinctly modern way of enhancing the classics. By bringing together a wealth of information onto one comprehensive website we’ve made sourcing the right parts easy. Everything you could possibly need has been digitised and catalogued for easy navigation - and it means the finest parts can now be accessed in the smartest way.

We think it’s the only tool you’ll need to find parts and components.

Find your part at


With the launch of the Bentley Bentayga Diesel, AdBlue® is now available for your vehicle. Although used in the commercial vehicle environment for some time; AdBlue® is relatively new to the private passenger vehicle market and even more recent to Bentley. AdBlue® is a non-toxic liquid that is colourless in appearance and is a solution of water and urea. To comply with Euro 6, recent diesel-powered cars use ‘selective catalytic reduction’ (SCR) technology to inject microscopic quantities of this liquid into the flow of exhaust gases. When the urea and water solution combines with exhaust emissions, it produces nitrogen and oxygen (harmless gases) by breaking down mono-nitrogen oxides (gases that can be harmful and are found particularly in the fumes from diesel exhausts) Why not contact a member of our Service team on 01912958050 for more information about AdBlue® for your Bentley Bentayga Diesel.

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Express Servicing

At Bentley Newcastle, we understand that time can be of the essence which is why we now offer express servicing on Bentley’s up to 3 years old when booking in for a waiting service appointment. When booking your car for an 1st or 2nd year service, you now have the option to request two of our factory-trained technicians to complete the service. Our experts ensure that all critical engine filters and perishable items are replaced at the right times and, crucially, always with genuine Bentley parts. They will also organise regular fluid inspections and changes to help ensure the car is kept properly lubricated at all times, in all critical areas. Included in the express serving package is a VHC, CitNow video of the work we have carried out on your car and a wash and valet. To book in for your express service, please contact a member of the service department on 01912958050.

Wheel Alignment

At Bentley Newcastle, we want you to be able to enjoy driving your Bentley whilst we continually look to offer you, our customers, a fantastic experience. As a valued customer we will automatically carry out a complimentary* steering and suspension geometry analysis carried out by our factory trained technicians in our workshop, using the very latest Bentley approved 4-wheel laser alignment equipment. Once the data has been analysed we will be able to determine whether your Bentley’s steering and suspension is set up as the factory intended, as this helps to reduce excessive tyre wear and can improve fuel consumption. With the ever declining condition of the roads in our region over recent years we have noticed a dramatic increase in premature tyre wear requiring expensive tyre replacement due to mis-aligned steering geometry. Something as simple as hitting a pothole or clipping a kerb can be enough to affect your vehicles geometry settings without the driver even noticing. If following the data analysis, we discover your alignment is out of specification, we will advise you of what we need to do to correct it. We currently offer the adjustment service for a discounted rate of only £350.00 including vat. *One check will automatically be offered free of charge every 12 months or 5000 miles. If you would like additional complimentary checks you would be more than welcome. Please ask a member of our service team who will be happy to arrange this for you.

Bentley Collection and Delivery

At Bentley Newcastle, we offer a complimentary collection and delivery service anywhere in the North East. Your vehicle will be collected and returned to you by our Bentley Approved Drivers. When dealing with Bentley Newcastle, we can assure you that you will not be disappointed with the service you receive. As the only authorised Bentley dealership in the North East, we know the best way to handle your vehicle. Contact us today to arrange your Aftersales Care on 01912958050.